SAP Customer Engagement Lead

SAP The Netherlands

SAP’s vision is to help the world run better and improve people’s lives. As THE cloud company powered by SAP HANA®, SAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple. SAP empowers people and organizations to work together more efficiently and use business insight more effectively. SAP applications and services enable our customers to operate profitably, adapt continuously, and grow sustainably. At SAP, they believe in the power of collaboration and empower their employees to perform at their best in an environment that encourages free and open expression of ideas. It’s no wonder that some of the sharpest minds from around the world are working for a company that is consistently recognized as a global top employer. For SAP we are looking for a customer focused: SAP Customer Engagement Lead


A SAP Customer Engagement Lead is responsible for defining and orchestrating the portfolio of services to SAP customers with Premium Engagements. As trusted advisor on-site with the customer you have a crucial role in the co-creation and execution of the customer digital transformation roadmap with SAP services. You are driven by innovation and customer focus. Based upon your SAP track record you have both the experience and management skills to orchestrate SAP global teams and specialists to create customer results. The SAP Customer Engagement Lead effectively combines the roles of a portfolio manager (identifying and prioritising Premium Engagement services with customers), a contract manager (defining and contracting Premium Engagement services) and service delivery manager (ensuring Premium Engagement services are delivered as contracted).


As a SAP Engagement Lead you are accountable for the day to day execution of the SAP Premium Engagement portfolio & service plan, methods and tools, and best practices across all systems & landscape environments and platforms. You will develop and demonstrate a premium level of understanding of the customer’s strategic business goals, business processes, landscape, industry norms and all available and late breaking technology as well as newly developed SAP services.

The SAP Engagement Lead demonstrates, also driven by our customers, a premium level of enthusiasm for technology enabled business advancements. Topics for our customers are for example public and private cloud, on premise and hybrid technologies, machine learning, PAAS, SAAS, IAAS, IOT, Industry 4.0, cyber security, big data, quantum computing, artificial intelligence, block chain and smart factories.

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Terms of employment are market conform. More information can be provided during the application process.


  • Den Bosch, The Netherlands. Travel is required within The Netherlands. International travel on incidental basis.

  • Interested candidates that match the job requirements are invited to apply on by uploading their resume and motivation letter.
  • Application closes on Tuesday July 3rd.


  • Den Bosch
Sietse Bergstra

Drs. Sietse Bergstra

Managing Partner
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